Building Superior Value for
Telecom with Connected
Digital Platforms

AI-powered digital experience platforms for communication service providers.

It’s Time for
Intelligent,
Personalized CX

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Redefining Communication
Through Digital Innovation

In today’s competitive telecom landscape, service providers must adopt platform-driven digital strategies to transform customer and workforce experiences. SEW’s AI/ML-powered platforms combine cloud and mobile technologies to seamlessly unify CX and WX—enabling smarter operations and future-ready services. With SEW’s vertically integrated, cloud-based digital platforms, telecom providers accelerate innovation and achieve faster, measurable business outcomes.

Powered by #1 SmartCX Platform

Transforming Telecom Through
Enhanced User Experiences

Our SmartCX platform redefines telecom experiences with AI-driven personalization, intuitive self-service, and intelligent communication.

Surge in Communication Advancements 90%
Boost in Communication Advancements 90%
Reduction in Operational Costs 42%

In the Spotlight

Mixed Reality (MR) is transforming utility field service operations—reducing travel time and costs while improving efficiency, safety, and customer satisfaction. With real-world applications in asset maintenance, vegetation inspection, and GIS integration, MR equips field workers with hands-free access to critical information, remote collaboration tools, and real-time insights.

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Powered by #1 SmartWX Platform

Transforming Telecom Field
Service with AI

At the forefront of telecom innovation, our #1 Digital WX Platform mobilizes field operations, automates processes, and elevates service performance through connected digital platforms.

Automated Service Workflows and Scheduling 100%
Increase in On-Time Service Arrivals 60%
Safer Telecom Through Incident Reduction 42%

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Driving Telecom Optimization Through Intelligent Solutions

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Driving Telecom Optimization Through Intelligent Solutions

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Driving Telecom Optimization Through Intelligent Solutions

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Building Superior Value for
Telecom with Connected
Digital Platforms