Smart Meter Management

Smarter Processes for Smart Meter Implementation and Utilization

Simplifying Smart Meter Management with Streamlined Processes

SEW’s Meter Management Platform uses AI and analytics to help utilities efficiently manage millions of smart meters, streamline operations, and unlock the full value of smart meter data.

Multi-utility support (power, gas, water, heat, etc.) all in one platform with extensive reporting and statistics for faster & intelligent decision-making

Deliver connected customer and workforce experiences with CX Platform integrations. Empower customers to maximize smart meter benefits

Manage work orders and smart meter rollout to assign, schedule, and complete tasks from anywhere

Provide bidirectional communication across channels with customers and field workforce on status updates every step of the way

Industry’s #1 Vertically Integrated SmartGX™PlatformPowering a Clean Energy Future with AI Innovation

Manage meter and equipment procurement, inventory, logistics, and repairs
AI/ML-powered routing and prioritization with real-time field worker and equipment tracking

Streamline field operations, work orders, and resource scheduling
Ensure meter maintenance through installation management, repair, and replacement

Industry Insights & Thought Leadership

Rated a Major Player Worldwide by IDC for Utilities Field Service Management

Rated a Major Player Worldwide by IDC for Utilities Field Service Management SEW has been positioned...

Race to the Future of Field Service

We are witnessing the need to build a resilient business model aggressively and innovatively. In this whitepaper...

Perfecting First Impressions for Perfecting Customer Delight

Perfecting First Impressions for Perfecting Customer Delight Utilities need to shift from a reactive way of working to a more...

Powering a Connected Utility Ecosystem with Smart Maps

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Work Order Visualization

New work orders are mapped with asset context, technician proximity, and network insights for informed assignment.

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Optimized Assignment

The platform recommends the nearest technician and optimal route based on relevance and live traffic.

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Field Worker Preparation

Technicians receive work orders with mapped locations, routes, and ETAs on Smart Maps.

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Real-Time Tracking

Live technician location and on-site updates are tracked in real time for full situational awareness.

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Completion & Insights

Work orders are closed with route and performance analysis, enabling reporting and continuous optimization.

Solutions for your industry

Electricity

Enhance grid visibility, optimize crew mobilization, and accelerate outage response with real-time location intelligence and predictive analytics.

Gas

Visualize gas networks, optimize routing, and respond quickly to emergencies using real-time data and advanced analytics for safer operations.

Water

Improve leak detection, asset management, and service continuity with comprehensive network visibility and location intelligence.

Telecom

Maximize network performance with full asset visibility, optimized technician deployment, and faster service restoration through visual analytics.

Say hello to powerful innovation in digital field workforce experiences—powered by AI/ML.

Our newest eBook guides you through modernizing field service with platform capabilities, benefits, and real customer stories.

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